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DIPLOMA ENGINEERING – SEMESTER – III • EXAMINATION – WINTER- 2016
Subject Code: 3330001 Date: 17-11-2016
Subject Name: Human Resources Management
Time: 10:30 AM To 01:00 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make Suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
4. Use of programmable & Communication aids are strictly prohibited.
5. Use of only simple calculator is permitted in Mathematics.
6. English version is authentic.
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Q.1 Answer any seven out of ten. 14
1. State any five characteristics of Human Resources.
2. State the function of Human Resource Management.
3. Define Job Satisfaction.
4. Define Group.
5. State the steps of human group formation.
6. Define Leadership.
7. State the types of leadership.
8. Explain the term Apprenticeship.
9. Define trade union.
10. Define stress.
Q.2 (a) Explain the Maslow’s Need Hierchy. 03
OR
(a) Explain the primary needs of human life. 03
(b) Define human values. Write its types. 03
OR
(b) Classify the human needs. 03
(c) Explain relation between Morale and Productivity. 04
OR
(c) State the causes of interpersonal conflicts. 04
(d) Compare X-theory and Y- theory. 04
OR
(d) State the factors affecting the job satisfaction. 04
Q.3 (a) Explain Brainstorming. 03
OR
(a) Explain the Delphi decision making process. 03
(b) State the factors affecting interpersonal behavior in an Organization. 03
OR
(b) Classify the Groups. 03
(c) State the desirable characteristics of a group member. 04
OR
(c) State the advantages of team spirit. 04
(d) Explain formal and informal groups. 04
OR
(d) Explain the Game theory for interpersonal relations. 04
Q.4 (a) Explain the Autocratic Leadership. 03
OR
(a) State the factors affecting decision making process. 03
(b) Explain the need of the employee training. 04
OR
(b) Define and classify the Power. 04
(c) Explain the Advantages of Training. 07
Q.5 (a) State the different personal techniques to relieve Stress. 04
(b) Explain the need for Change. 04
(c) Explain the Objectives of Trade Union. 03
(d) Explain the symptoms of Stress. 03
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