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DIPLOMA ENGINEERING – SEMESTER – III • EXAMINATION – SUMMER 16
Subject Code: 3330001 Date: 09.05.2016
Subject Name: Human Resources Management
Time: 02:30 PM TO 05:00 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make Suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
4. Use of programmable & Communication aids are strictly prohibited.
5. Use of only simple calculator is permitted in Mathematics.
6. English version is authentic.
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Q.1 Answer any seven out of ten. 14
1. Define Productivity.
2. What is motivation?
3. List qualities of Good Supervisor.
4. Give any two desirable characteristics of a group member.
5. Define Leadership.
6. Name the types of trainings.
7. What is the need of counseling?
8. What is Positive attitude?
9. Give any four factors affecting the decision making.
10. What is concept of stress management?
Q.2 (a) State in short the Impact of human element on Industrial harmony. 03
OR
(a) What are the primary needs of human being? Discuss. 03
(b) List the Function of Human resources management. 03
OR
(b) Describe the role of group in organization. 03
(c) Give importance of Maslow’s need hierarchy in managing human resource. 04
OR
(c) Discuss the factors affecting the decision making. 04
(d) Explain brainstorming. 04
OR
(d) Write short notes on “Joheri window”. 04
Q.3 (a) Explain characteristics of stress. 03
OR
(a) What is difference between Refresher training and promotion training. 03
(b) Explain the causes of conflicts. 03
OR
(b) State the need and importance of motivation. 03
(c) State the need for the change. 04
OR
(c) State the objectives of trade union 04
(d) State the barriers to change process. 04
OR
(d) State the techniques to deal with the people effectively. 04
Q.4 (a) Discuss the qualities of good leader. 03
OR
(b) State the constructive role of trade unions in change management. 04
OR
(b) What is group dynamics? State the types of groups. 04
(c) Discuss the process of Decision making. 07
Q.5 (a) Write short note on ‘X’ and ‘Y’ theory. 04
(b) Describe the impact of human factor on productivity. 04
(c) How can we motivate the people? 03
(d) Power influence and compliance. Discuss in short. 03
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